Refund policy

Return & Refund Policy

We want you to be satisfied with your Roadare purchase. If you experience an issue with your order, please contact us within 30 days of delivery.

Returns

To be eligible for a return, your item must be unused, in the same condition in which you received it, and in its original packaging. Please contact us through our Contact page before sending any item back. Return instructions will be provided after your request is reviewed.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If your item is damaged, defective, or you received the wrong item, contact us as soon as possible. We may request photos or other information to help us review the issue.

If your claim is approved, we will provide an appropriate replacement or refund.

Refunds

Once an approved return is received and inspected, we will notify you of the refund status. Approved refunds will be issued to the original payment method. Your bank or card provider may require additional time to process and post the refund.

Non-Returnable Items

Items that have been used, damaged after delivery, altered, or returned without prior authorization may not be eligible for a refund.

Cancellations

If you need to cancel or change an order, contact us as soon as possible. Once an order has entered processing or has shipped, we may be unable to cancel or modify it.